The first set of the new product is scheduled to ship next week as part of a large-scale promotion. Fred, the product engineer, just came to you looking panicked. He was holding the box in which the product is shipped to the home sales representatives. (The packages going to the end-consumers will be inside the boxes.) He pointed out a blatant spelling error in the outer packaging. He is appalled at this error and feels that this will significantly reduce the quality of the product. Henry threatens to take the error to the CEO of Winsome if you don’t promise him that the error will be fixed before any product is shipped next week.
This is the final packaging; the preliminary designs were signed off by Fred, you, and some others weeks ago. When you looked at those designs, you notice that the same mistake is there and no one caught it. You also notice that the picture used is no longer the most current picture of the product; this is due to some last minute production problems that resulted in some changes to the shape and color of the lids.
You start to write up a discussion document you can bring to your regular status meeting tomorrow afternoon.
Go to the Discussion Board and post a discussion. It should address the following questions:
Also discuss the following deeper issues:
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.Read more
Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.Read more
Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.Read more
Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.Read more
By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.Read more