Human Resource Management Critical Incident Case on Trackon Couriers Pvt. Ltd Course Details Co Prepared By: Case on Trackon Couriers Pvt. Ltd Abstract: – The case discusses about the requirement for different management styles at different phase of an organisation and highlights a situation how once effective Managers can become a problem for the organisation if they are not trained and updated with changing environment and organisational goals. Also, the case discusses about the requirement for performance parameters in all aspects of business. New Delhi – December 31st 2005 – Just returning after his regular badminton game Mr.
P. K. Anand Managing Director and CEO of Trackon Couriers Pvt. Ltd was sweating in spite of five degree Celsius temperature outside. He had a very tuff decision to make – either to compromise on the company’s existence or to go against the interest of his once blue eyed boys. Obviously as an entrepreneur he wanted to save the company. Having taken the decision he wanted to decide on the strategy to be adopted, he had invited his colleagues for the New Year eve party which is also going to be an important meeting to decide in the company’s future. Company Back Ground: – Trackon Couriers Pvt.
Ltd founded by Mr. Anand in December 2004 amidst of crisis in management of On-Dot Couriers Pvt. Ltd, headed by him. Mr. Anand erstwhile agent of DTDC Courier started On- Dot Couriers along with his business partner Mr. Dinesh Rautela in April’ 1993. Though it was though time to hold on to Business Mr. Anand sustained and made it a Limited Company in 1999 adding three more directors to the board Mr. Y. K. Dabas, Mr. P. K. Singh and Mr. Lokesh Anand younger brother of Mr. P. K. Anand. Shares of the Company were distributed as follows: – Mr. P. K. Anand 32 % Mr. Lokesh…
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